Shipping Policy

Welcome to NUVE Fragrances. We are committed to providing a smooth and reliable shopping experience by ensuring your favorite fragrances are delivered safely and efficiently to your door. Please review our shipping policy for complete details about our delivery process.

1. Shipping Locations

We currently offer domestic shipping across all governorates in Egypt.

2. Order Confirmation & Processing

Once your order is placed, our customer support team will contact you by phone or WhatsApp to confirm your order details and shipping information.

Orders are processed and shipped only after confirmation has been completed.

Please note:
If we are unable to reach you or verify your order details, NUVE Fragrances reserves the right to cancel the order.

3. Delivery Time

Estimated delivery time after order confirmation:

Cairo & Giza: 1 to 3 business days
Other governorates: 3 to 5 business days

Delivery times are estimates and may vary depending on location, public holidays, courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

Shipping fees are automatically calculated at checkout based on the selected governorate or delivery destination.

5. Order Tracking & Support

If you have any questions regarding your shipment or need assistance tracking your order, our customer support team will be happy to help.

6. Shipping Issues

If your order arrives damaged or incomplete, please contact our support team as soon as possible with your order details and supporting information.

For any delivery issues or delayed shipments, NUVE Fragrances will work with the shipping provider to help resolve the matter.

7. Important Notes

Please ensure that your shipping information is accurate before completing checkout.
NUVE Fragrances is not responsible for delays caused by incorrect shipping information provided by the customer.
Shipping fees are non-refundable once the order has been shipped.