Shipping Policy

Order Confirmation

Once an order is placed, our customer support team will contact you by phone or WhatsApp to confirm your order and verify the shipping details.

Orders are processed and shipped only after confirmation has been completed.

Please note:
If we are unable to reach you or confirm the order details, NUVE Fragrances reserves the right to cancel the order.

Shipping Rates & Delivery

Shipping fees are automatically calculated at checkout based on the selected governorate or delivery destination.

Domestic Shipping — Within Egypt

Estimated delivery time after order confirmation:

Cairo & Giza: 1 to 3 business days
Other governorates: 3 to 5 business days

Please note:
Delivery times are estimates and may vary depending on location, public holidays, courier delays, weather conditions, or any unforeseen circumstances.

Order Tracking & Support

If you have any questions regarding your shipment or would like to track your order, our support team will be happy to assist you.

Contact Information

Email:
info@nuvefragranceseg.com

Phone & WhatsApp:
01120748018

Address:
Sheikh Zayed City, Giza, Egypt

Important Notes

Please ensure your shipping information is accurate before completing checkout.

NUVE Fragrances is not responsible for delivery delays caused by incorrect shipping information provided by the customer.

Shipping fees are non-refundable once the order has been shipped.